While there are many reasons people choose Smith Insurance and Financial, there is one reason in particular why they continue to do business with us year after year and recommend us to their friends and family, and that is the service they receive after the sale. Unlike many other larger agencies, where you never see your agent after you sign on the dotted line, at Smith Insurance we pride ourselves on personally servicing our policy holders.
We’re Here for You When You Need Us
Whether it be morning, noon, or night, we’re here to answer your questions and help you with your insurance needs. Feel free to contact us by either stopping by our office, giving us a call, or sending us an email. If you like, you can even talk directly to the insurance company you’re insured with.
However, regardless of your question or need, we encourage you to talk to us first. Many times we’ll be able to answer your question directly, or get back to you with an answer in a short time.
Billing Questions
If you have a billing question, we’ll be glad to help you out. Most all of the companies we represent have online payment options that we can help you with. Online company contact information can be found on the Insurance Companies Page of our site.
Claims
Whether it be a fender bender or a something more catastrophic, we strongly encourage you to contact us immediately. While filing a claim may seem like a rather straight-forward process, there are considerations that might not be obvious at the time that we can advise you on. Responsibilities such as your obligation to prevent further damage to your property, what you should make record of, and even whether or not you should make a claim.
While you could contact your insurance company directly, we might be able to save you some time and money if you talk to us first during your time of need.
Company Contact Information
While we encourage you to talk to us first, when you have a billing question or claim to report, you always have the option to work directly with your company. Most every company can take calls from policyholders, and as mentioned earlier, some support online payments as well.
A list of all the companies we represent and their contact information can be found on the Insurance Companies Page.