
We take pride in providing the best possible customer experience when it comes to insurance. And as you may have learned on our Staff Page, we do it all ourselves. When you buy a policy from Mike, Kevin, or Joe, you can be assured that they will personally take care of your needs after the sale.
Give Us an Online Review!
Online reviews are fast becoming an important part of many businesses, including our own. Take a moment to read a few of the kind words our customers have had to say about our agency. Or if you’d be so kind, leave a few of your own…
Recent Reviews
Teri K.
10 months ago
Been with Smith Insurance for 20 + years! Always taking care of us!
Kiki M.
10 months ago
Always super helpful and gets back to me quickly. 🙂👍🏿🙂
Heather L.
10 months ago
I was recommended to Kevin by a friend after we needed to find new auto coverage. We’ve been working with Kevin and Smith Insurance & Financial Services for three years now and they have been nothing but wonderful. Kevin always provides options and he’s quick to answer questions and return calls. I would recommend them to everyone and plan on retaining my services.
ams S.
1 year ago
Mike Smith and Kevin continue to provide service above and beyond year after year. Thank you
Congratulations on the sale and semi-retirement Mike and Kevin. Best wishes for the future.
Laurie T.
1 year ago
Best Customer Service...have been their clients for 30+ years....highly recommend them!!!
Joseph N.
2 years ago
Mike has helped us greatly in the past 15 years with them. they are fast and very good at what they do and take there time in talking with us. We appreciate all the help mike has given us.
Jason
2 years ago
I’ve insured with Kevin Smith and his agency for years. Kevin and his team are everything you’d want from an insurance agency. Their differentiating factor is their professional courtesy and personal touch. Thanks guys!
Jackie V.
2 years ago
We have used the services of Smith Insurance/Acuity Insurance for 40+ years. Every question, no matter the importance, has always been answered quickly and professionally. I'm not going to lie, with the increase in insurance rates, I have shopped around, but I'm always brought back to them because their rates cannot be beat for the coverages we require. Whether we get Mike or Kevin - the service is TOP NOTCH!
Glen D.
2 years ago
I had a claim from a hit and run in the winter snow. I had to wait untill they opened to make a call. I called the office at 9 am and by 1030am acuity insurance was already calling for an explanation and checking to see if I was ok first and foremost. I received a call from Kayla,from the Sheboygan office. She also was very kind,nice and a pleasure to talk to. Very knowledgeable and professional. Mr. Smith was in contact with me within hours not days. It was a great to know that I chose Smith insurance from a referral, and it was nice to have a real person to talk to with total commitment to there jobs. I was treated like family,not like a number. I received a check in a week due to the communication with Smith and Kayla
tom K.
2 years ago
Mike has been taking care of my insurance needs for 35 years. He's very prompt getting back to you. Also, the service is great!!
Charles M.
2 years ago
We've been getting insurance through them for years now and they are always there whenever needed. Great place to do business.
Jena C.
3 years ago
Mike Smith has been our agent for nearly 30 years. Now most of my family has him as well.
marj I.
3 years ago
we go back in the records for 16 years, and think it has been longer. love. they are nice, helpful - check them out!
Bill S.
3 years ago
recommends
They provide a positive and efficient service!
Spencer S.
4 years ago
Great insurance option for independent contractors. Did carpentry a bit back and was pleased with the quote and coverage I received from them. Thank you!
Jena C.
4 years ago
Mike has been my agent for 24+ years. Handles everything with just a phone call. Awesome customer service. Highly recommend to anyone
Rebecca M.
4 years ago
Mike has been my agent for almost 20 years. He is always very quick to get back to me and very helpful with rates and insurance information.
Cheryl D.
4 years ago
Have worked with Smith Insurance for many years. Always available to answer my concerns or questions. Good guys!
Marj I.
4 years ago
recommends
answered, helped find coverage, and quick response!
Elaine S.
4 years ago
Mike is absolutely amazing and extremely helpful to meet my insurance needs at a reasonable price. I highly recommend Smith Insurance.
John A K.
4 years ago
Always the Best
J & D P.
5 years ago
We have always had very good service from both Mike and Kevin. They take pride in what they do and call back or keep us informed when needed. The customer service is above and beyond what you see elsewhere and I very much appreciate it.
Tracey D.
5 years ago
Professional and considerate ! Exceed my expectations every time !
Pat Hess E.
5 years ago
recommends
Professional, friendly, goes the extra mile for you
Dylan R.
6 years ago
Smith insurance is a great place to work with. Kevin and Mike are very responsive easy to talk to and very knowledgeable. I love to support small family run businesses and this fits the bill. Would recommend them to anyone with insurance needs.

