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Excellent

Smith Insurance & Financial Services

Based on 46 reviews

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Alane S.

Mike Smith and Kevin continue to provide service above and beyond year after year. Thank you

Congratulations on the sale and semi-retirement Mike and Kevin. Best wishes for the future.

Response from the owner:Hi Alane - Thanks for the kinds we really appreciate it. Mike and Kevin

Laurie T.

Best Customer Service...have been their clients for 30+ years....highly recommend them!!!

Response from the owner:Hi Laurie - Thanks for the kinds words. We appreciate your business for all these years. Mike and Kevin

Joseph N.

Mike has helped us greatly in the past 15 years with them. they are fast and very good at what they do and take there time in talking with us. We appreciate all the help mike has given us.

Jason

I’ve insured with Kevin Smith and his agency for years. Kevin and his team are everything you’d want from an insurance agency. Their differentiating factor is their professional courtesy and personal touch. Thanks guys!

Response from the owner:Hi Jason - Thank you for the kind words. We appreciate your business over all the years. Mike and Kevin

Jackie V.

We have used the services of Smith Insurance/Acuity Insurance for 40+ years. Every question, no matter the importance, has always been answered quickly and professionally. I'm not going to lie, with the increase in insurance rates, I have shopped around, but I'm always brought back to them because their rates cannot be beat for the coverages we require. Whether we get Mike or Kevin - the service is TOP NOTCH!

Response from the owner:Hi Jackie - Thanks for the kind words and loyalty for all the years. Mike and Kevin

Glen D.

I had a claim from a hit and run in the winter snow. I had to wait untill they opened to make a call. I called the office at 9 am and by 1030am acuity insurance was already calling for an explanation and checking to see if I was ok first and foremost. I received a call from Kayla,from the Sheboygan office. She also was very kind,nice and a pleasure to talk to. Very knowledgeable and professional. Mr. Smith was in contact with me within hours not days. It was a great to know that I chose Smith insurance from a referral, and it was nice to have a real person to talk to with total commitment to there jobs. I was treated like family,not like a number. I received a check in a week due to the communication with Smith and Kayla

tom k

Mike has been taking care of my insurance needs for 35 years. He's very prompt getting back to you. Also, the service is great!!

Response from the owner:Hi Tom - Thanks for the kinds works, we really appreciate your loyalty over the years. Mike and Kevin

Charles M.

We've been getting insurance through them for years now and they are always there whenever needed. Great place to do business.

Response from the owner:Charles, thanks so much for the kind words and being a long tie client. Mike and Kevin

Joette M.

We have been a customer of Smith Insurance for years, Mike & Kevin are always professional and helpful. They also answer questions quickly.

Response from the owner:Hi Joette - Thanks for the kind words, we appreciate your business for all these years. Mike and Kevin

Jena C.

Mike Smith has been our agent for nearly 30 years. Now most of my family has him as well.

marj I.

we go back in the records for 16 years, and think it has been longer. love. they are nice, helpful - check them out!

Response from the owner:Hi Marj - Thanks for the kind words. Mike and Kevin

Spencer S.

Great insurance option for independent contractors. Did carpentry a bit back and was pleased with the quote and coverage I received from them. Thank you!

Jena C.

Mike has been my agent for 24+ years. Handles everything with just a phone call. Awesome customer service. Highly recommend to anyone

Rebecca M.

Mike has been my agent for almost 20 years. He is always very quick to get back to me and very helpful with rates and insurance information.

Response from the owner:Hi Rebecca - Thanks for the great review. Mike and Kevin

Cheryl D.

Have worked with Smith Insurance for many years. Always available to answer my concerns or questions. Good guys!

Response from the owner:Thanks for the kind words Cheryl we appreciate your business. Mike and Kevin

Elaine S.

Mike is absolutely amazing and extremely helpful to meet my insurance needs at a reasonable price. I highly recommend Smith Insurance.

Response from the owner:Hi Elaine - thank you for the kinds we really appreciate and appreciate your business with us over all these years. Thanks Mike and Kevin

John A K.

Always the Best

J & D P.

We have always had very good service from both Mike and Kevin. They take pride in what they do and call back or keep us informed when needed. The customer service is above and beyond what you see elsewhere and I very much appreciate it.

Tracey W.

Professional and considerate ! Exceed my expectations every time !

Dylan R.

Smith insurance is a great place to work with. Kevin and Mike are very responsive easy to talk to and very knowledgeable. I love to support small family run businesses and this fits the bill. Would recommend them to anyone with insurance needs.

Response from the owner:Hi Dylan, we appreciate the kinds words and the support. Mike and Kevin

Adam M.

Mike was my father’s business insurance agent and has been mine for nearly 20 years. He, and his son, Kevin, take care of all the coverages and weird stuff that pops up for our business, our properties, our employees, and all our personal needs as well. And we hit the occasional Packers game together!

Whether vehicles, homes, bonds for the city for construction, and claims - they deal with it all with just a phone call or email. Mike Smith Insurance has been a huge part of our success.

Response from the owner:Hi Adam, we appreciate the kinds words and the support over all the years! Mike and Kevin

Cheryl S.

Mike and Kevin are always very responsive to our needs. Their customer service is fantastic. Our family and extended family have worked with Smith Insurance for many years. Thank you!

Heidi N.

I was with my previous insurance company for many years. After getting a quote from Kevin I was able to save a considerable amount of money. Kevin is always available to answer my questions in an efficient and timely manner. I would highly recommend Smith Insurance & Financial Services.

Response from the owner:Thanks Heidi - We appreciate the great review

Andrew F

After being with my other insurance agency for over 15 years I recently switched over to Smith Insurance. Kevin noticed that my previous insurer didn't have the proper coverage I needed. He was able to get me the best insurance for my house and vehicles at a great price. It has been so easy and stress free working with Kevin. Any questions I had were answered in a timely manner.

Smith Insurance handles my entire family

Response from the owner:Thanks Andrew we appreciate the kind words as well as the referrals you send over!

Patricia Shaffer O.

I have been with Smith Insurance for over 20 years and have had a lot of companies try to get me to move. You will get no better service or prices anywhere else. He is the only one that ever called back right away when I had an accident. Try them you wont regret it.

Rick R.

Great Customer SERVICE. Thanks Joe ☺️

Joshua W.

I've been with Smith Insurance for over 20 years. Service has been great.

RGW

Awesome customer service! Timely billing. Good rates!

rebekah C.

Mike and Kevin are awesome at making sure you have what you need, and not trying to push the unnecessary things. We have had Smith Insurance for 15 years, and just feel like we're old friends instead of a business relationship.

Skip M.

This is an amazing agency! Have worked with them for many years. They always help with any questions we have, personal or business related. The response time is amazing.

Linda P.

Smith Insurance has always given a full review of insurances available to me, the costs and the reason of perhaps not choosing the cheapest. I was referred by my daughter and have referred my brother and others. Father and son have been thorough and respond quickly.

Nina B.

I needed a ride home after dropping my car off at the body shop and Mike Smith graciously picked me up and took me home. You don't find that kind of service anymore. I truly appreciate him offering and following through with it. Thanks so much Mike. He is always available when we have questions and is extremely helpful. Highly recommend Smith Insurance.

Robert H.

We have had Smith Insurance for at least 15 years and they have always had great service. I have looked at other insurance companies, but none of them could beat their price. We look forward to many more years of great service from some true professionals.

Nicole L.

Love the personalized service they provide with competitive rates. Prior to this I used one of those "easy" online providers and would never go back. Smith Insurance has given me better rates and the comfort of knowing they are easy to get a hold of and personally care about their customers.

Pete R

I called around multiple insurance companies, Smith Insurance gave me the best quote for my rental properties. They were super easy to deal with, great communication, and replied back in emails fast. Thanks Guys

Mackenzie S.

RESPONDS QUICKLY (EVEN ON WEEKENDS), TAKES CARE OF EVERYTHING. EXPLAINS THINGS WELL TO THE "LAYMAN". GOOD STUFF. KEVIN IS AWESOME.

Cindy Z.

Joe has been amazing in helping us get coverage for both our personal and business needs. He proposed many options, discussed the pros and cons of each and made filling out all the paperwork extremely easy! I would definitely recommend working with this company.

Dylan K.

Kevin at Smith Insurance keeps the process of getting insurance very smooth. The rates are low and you get the benefit of working with real people who care at Smith Insurance.

Timothy S.

Smith Insurance has provided insurance coverage for both my personal and business needs since the late 90's. The detail work has proven to be unmatched. The response time for policy changes is spot on and immediate in nature. Mike has always been very acessible to address my needs.

On the few occasions claims had to be submitted, Mike has always been very involved and detail oriented.

Timothy Schuetz,
President,
Automotive Parts & Equipment Corp.

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